Legal

Terms of Use

The rules for using the Termavia website and, where no separate agreement applies, the platform. Please read them before you use either

Last updated 9 November 2026In force from 9 November 2026Reading time 7 min

In short Summary

  • These terms cover the website. Access to the platform is granted under a separate service agreement
  • Termavia prepares data and drafts. An accredited technician verifies and signs each document and answers for its content
  • Figures on this website describe typical cases and examples, not an opinion on a specific property
  • Spanish law applies, and the courts of Barcelona are competent unless consumer law provides otherwise

About these terms

These terms govern the use of the website termavia-group.com and of any demonstration of the platform offered through it. By using the website you accept them. Access to the platform for practices, administrators and institutional holders is granted under a separate service agreement, which prevails over these terms wherever the two differ

Prevails

Service agreement

Signed with each client for access to the platform

This page

Terms of Use

The website and any demonstration of the platform

Data

Privacy and Cookie Policies

How personal data and browser storage are handled

Legal notice

In accordance with article 10 of Spanish Law 34/2002 on information society services and electronic commerce (LSSI-CE), the owner of this website is

Company
[Registered company name, S.L.]
Tax ID (NIF)
[NIF]
Registered office
[Street and number, postcode] Barcelona, Spain
Commercial Registry
[Registry of Barcelona, volume, sheet, page, entry]
Email
hello@termavia-group.com
Website
termavia-group.com

Who is responsible for what

The platform prepares the groundwork. The official methodology and the professional signature stay where the law puts them

Termavia

Prepares
  • Collects data from public registers
  • Assembles the property record and the site checklist
  • Runs the calculation through a recognised procedure
  • Prepares drafts and checks exports against the XSD schema

Accredited technician

Verifies and signs
  • Visits the property, as the law requires
  • Confirms or corrects every value
  • Signs the document and answers for its content

Client

Provides and uses
  • Gives accurate information and access to the property
  • Obtains the authorisations for consumption data
  • Uses the documents for their lawful purpose

Termavia does not issue certificates or reports in its own name

Values marked with medium or low confidence, or taken from the typology library, are assumptions until a technician confirms them on site

Using the website

  • Use the website lawfully and in good faith
  • Do not try to reach areas or data you are not authorised to access, or to disrupt the website
  • Do not copy content by automated means in a way that overloads the website
  • Do not submit data about other people without a legal basis to do so

Information on this website

Figures on this website, including the worked example of a building in Barcelona and the example portfolio, describe typical cases and illustrative scenarios. Forecasts are given as intervals and depend on the data available for each building. Nothing on this website is a professional opinion on a specific property

Access to the platform

Accounts are opened for organisations. Each organisation is responsible for the users it invites, for the roles it assigns and for keeping credentials confidential. A technician's qualified electronic signature stays on the technician's card or cloud signature service and is never stored by Termavia

Data and authorisations

Clients keep ownership of the data they bring to the platform. Data from public registers remains the property of its publishers. Consumption data is processed only with the authorisation of the supply point holder, which can be withdrawn at any time

Termavia may use data from processed properties in aggregated and fully anonymised form to improve its typology library and to produce indicators on the condition of the housing stock. How personal data is handled is set out in the Privacy Policy

Commercial terms

Prices, service levels and payment terms, including any part of a fee that depends on a verified result, are set out in the service agreement or in the offer accepted by the client

Intellectual property

The Termavia name and logo, the texts, the interface designs, the typology library and the software belong to Termavia or are used under licence. You may quote content from this website with attribution. Any other reproduction needs our written permission

Availability

We take care to keep the website and the platform available and accurate. Public sources can be unavailable from time to time. When that happens, the affected fields move to manual entry and the work can continue. We cannot guarantee uninterrupted access

Liability

Termavia is responsible for the work it performs under the service agreement. It is not responsible for the content of documents signed by a technician, for errors in data published by public bodies, or for losses caused by misuse of the website

Nothing in these terms limits liability that cannot be limited under Spanish law, including liability for wilful misconduct or gross negligence and the rights of consumers

Changes to these terms

We may update these terms. The date at the top shows the version in force. Changes do not affect service agreements already signed unless both parties agree

DateChange
9 November 2026First publication

Law and jurisdiction

These terms are governed by Spanish law. Any dispute falls under the courts of Barcelona, except where consumer law gives you the right to go to the courts of your own place of residence

Questions about these terms

Send a question

Or write to hello@termavia-group.com

We reply within two working days